Category: Business

Top 3 Ways to Use Surveys for Boosting Customer Service

Did you know that a business only hears from about 4% of its dissatisfied customers? However, a Zendesk infographic shows that 95% of people who have a bad experience share it with others. The problem is that those ‘others’ aren’t you, but they are your prospective…...

Communication Tools Every Business Will Need in 2019

In every sector of the economy, good communication protocols and tools are the key to success. Establishing timely, efficient, and secure channels for communication within your own organization vital to long-term viability, and without these channels it is impossible to deliver e...

5 Industries with Increased Security Risks

While private corporations and public service sectors alike share a common need to exercise caution when it comes to security, different industries call for different security demands. Not only are there a variety of types of security services available to companies – each aime...